Comprehensive support in various areas of text editing
PRECISION IN DOCUMENT MANAGEMENT. REGULAR E-MAILING. PRODUCTIVE IN LETTERSHOP.
With Direct Scouts Written Services no document goes unnoticed. Put your entire customer and market oriented text processing in our hands and we will provide you with the mailing service. This will take the load off your office staff. We optimize the written processes, both online and offline with meticulous care. We are always available as your competent partner in creative work and production.
We support medium-sized companies and corporations in the German, English and Turkish languages in document processing, document management, handling of mail traffic as well as in all lettershop services.
We do not need to do any paperwork on-site in the field. We can do it from our state-of-the-art location in the heart of Istanbul. It pays off in several ways for our customers: We rely on call center agents with an excellent balance between labor costs and skill levels, excellent spoken and writing skills for your target markets and you benefit from the exceptionally service oriented mentality at our location in Turkey.
DOCUMENT PROCESSING
Document Services
From letter handling to written processing of orders all the way to invoicing.
THE DIRECT SCOUTS PLUS:
DOCUMENT PROCESSING
DOCUMENT PROCESSING
Written communication with customers is an important way to reach out to audiences that are less frequently online. Many orders, contracts and subscriptions are also completed via this route. We have set ourselves the goal of providing companies with comprehensive document processing services so that they can concentrate on their core marketing and sales tasks.
Our well-organized Document Services team based in Istanbul handles the creation of standard documents such as delivery notes, handles orders in writing and assists you in invoicing and receivables management.
The Direct Scouts document processing is available for the German, English and Turkish language areas. We guarantee our clients excellent writing skills as well as efficient and fast processing of your correspondence.
Ozan Ün is your personal contact for the Written Services area “Document Processing”:
DOCUMENT MANAGEMENT
Document Management
From classification and indexing to the plausibility check to the digitization of documents.
THE DIRECT SCOUTS PLUS:
DOCUMENT MANAGEMENT
DOCUMENT MANAGEMENT
In many industries, important processes are handled in writing. Well thought out and transparent document management is essential to keep track. Our goal is to relieve you from the burden of document management while making search and filing processes more efficient.
Our meticulous document management team based in Istanbul categorizes documents into different classes and indexes your existing inventory. Documents are checked for plausibility and relevance, digitized and stored securely in meaningful structures.
The Direct Scouts document management is available for the German, English and Turkish language areas. We guarantee our customers excellent skills in spoken and written as well as established framework conditions and a smooth integration into your previous processes.
Ozan Ün is your personal contact for the Written Services area “Document Management”:
MAIL PROCESSING
E-mail Services
From troubleshooting to hardware and software support as well as general product support.
THE DIRECT SCOUTS PLUS:
MAIL PROCESSING
MAIL PROCESSING
The most popular written form of communication is and remains the e-mail. Modern companies handle almost all correspondence with e-mail. It is therefore all the more important to make e-mail communication as customer-oriented and time efficient as possible. We have set ourselves the goal of providing companies with comprehensive electronic communication with the customer and outsourcing the entire area.
Our stylish e-mail services team based in Istanbul takes over parts of or on request the entire mail traffic with your customers. Existing processes and automated processes are taken into account. With our many years of experience in this area, we also bring optimization potential to the table and realize it in every phase of cooperation. As a full-service call center, we also offer the option of linking digital communication with verbal and other analogue methods. For example, e-mail transmissions can be linked with telephone follow-up actions. This increases contact density and boosts sales opportunities.
The Direct Scouts mail processing is available for the German, English and Turkish language area. We guarantee our clients excellent writing skills as well as a routine handling of digital communication processes and an eye for process optimization.
Ozan Ün is your personal contact for the Written Services section “Mail Editing”:
Lettershop
Print & Fulfillment
From the creation of promotional materials, through production to shipping and returns management.
THE DIRECT SCOUT PLUS:
LETTERSHOP
LETTERSHOP
Special interest groups require sophisticated communication processes and a highly qualified, courteous call center team. Every call can have a direct impact on the market value of the company. We know this. That’s why we use only our best call center agents for direct dialogue with stakeholders.
Our stakeholder care services team based in Istanbul is handpicked, has years of experience in various areas of inbound services and works regularly for corporations. The sensitive handling of consumer inquiries is just as much a part of the range of services as telephone support for investors and communication with press representatives at eye level.
The Stakeholder Care Service Agents of Direct Scouts specialize in the German, English and Turkish languages. We guarantee our clients excellent language skills, mostly at native language level, as well as a thorough understanding of your business interests and a stakeholder-specific approach.
Ozan Ün is your personal contact for the Written Services section “Lettershop”:
ARE YOU INTERESTED IN OUR WRITTEN SERVICES? AGREE NOW A DATE FOR CONSULTING.
Together, we will further develop text editing processes for your company and make you a concrete offer.
CONTACT
DIRECT SCOUTS Istanbul Telek. Hizm. Ltd. Şti.
Halaskargazi Caddesi No: 145
Sait Kuran İş Merkezi Kat: 6
TR- 34371 Istanbul-Şişli Osmanbey
callcenter-istanbul@directscouts.com
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